Health literacy is an important topic to review. It doesn't surprise me that those who have the highest medical expenses are those (patients) that have the hardest time understanding their health care provider in terms of medical conditions and prescriptions. Through conversation, I hear about my friends' experiences about doctor's visits and how they always feel rushed. In reality, we seem to wait in the waiting room longer than it takes to be diagnosed with the flu, an ear infection or any other kind of medical ailment. So, patients feel too rushed by their medical provider to ask questions regarding their medical regimen or any other questions they may have to better understand their conditions. I feel that medical providers should practice taking their time so that their patient better understands how to take care of him/herself when they are at home. But, this would mean that medical providers would not be able to see as many patients in a day as they would like.
Word-of-mouth communication is an easy way to advertise a product or service. I, myself, have been asked numerous times by my friends about where good places are to eat (and by good, this includes: taste of food, customer service, and price of the meal). I am always happy to tell them about good experiences I have had certain restaurants. However, there are times when I've had unsatisfactory experiences and I will let my friends know about them. I feel that I'm just 'looking out' for them so that they may spend their money on something more worth while.
Now that our group is getting into the meat and potatoes of our project getting out there doing interviews and surveys, it will be important to keep the two topics above in our minds. Word-of-mouth communication would be especially important if the dining hall begin serving healthier alternatives, students would need to spread the word about this added portion to the menu which would make the on-campus dining hall more appealing to eat at.
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